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Privacy

TA Associates Management, L.P. Website Privacy Policy

Last Updated: April 8, 2024

1. Our Commitment to Privacy

Your privacy is important to us. TA Associates Management, L.P. and its subsidiaries, including TA Associates (UK), LLP (“TA”, “our” or “us”) have developed this Privacy Policy to explain our practices for personal data collected via the website located at www.ta.com (the “Site”) and in connection with other interactions with us, such as when you participate in events or correspond with us. This Privacy Policy describes what personal data we collect, how we use and protect that data and your choices in relation to your data.

This Privacy Policy does not apply to the privacy practices of companies we do not control (including any portfolio companies), nor to any information obtained or collected in connection with a separate business relationship with TA, including as an investor in a TA investment fund.

TA is responsible for the processing of personal data under this Privacy Policy (as a controller or business, where provided under applicable law). If you have any questions concerning this Privacy Policy, please contact us as described under the “Contact Information” section below.

2. The Information We Collect

Information you provide:

  • In general, you can visit the Site without telling us who you are or revealing any personal data.
  • We collect your personal data when you decide to interact with us, such as via email, post or phone. This personal data may include your name, email address, physical address, title, telephone number.
  • We collect personal data about you when you register for events, including your business contact information, job title and headshot, and any other personal data that you disclose to us, such as dietary and access requirements, shirt size, comments, or requests.
  • With your consent, we may take photos and video recordings of you during our events. We will inform you if this is happening.
  • If you join a Zoom meeting hosted by us we may collect your personal data. We strongly advise you to carefully read the contents of Zoom’s privacy policy before joining one of our meetings. We may use Zoom’s AI Companion feature when you join a Zoom meeting hosted by us. When we activate this on our Zoom meetings, Zoom will record and transcribe those conversations in order to prepare summaries of our discussions. We will use these summaries to improve our business processes. Zoom may also use your personal data in de-identified and aggregate form to improve its products and services.

Information we collect automatically: TA’s server collects certain information about your use of, and interaction with, the Site, including information about how users are directed to our Site and visitor paths through the Site (which helps us improve Site design and usefulness), unique visitors and Internet Protocol (“IP”) addresses (used to improve our level of service and the content of our Site). We also collect certain information through cookies, described below.

Cookies: We use cookies in connection with the operation of this Site. A “cookie” is a piece of information sent to your browser by a website you visit.

Types of Cookies Used. The Site uses the following technologies:

  • Strictly Necessary Cookies: We use session cookies to provide you with the services available through the Site and to use some of their features. These cookies are served by TA and are essential for using and navigating the Site. Without these cookies, basic functions of the Site would not work. Because these cookies are strictly necessary to deliver the Site, you cannot refuse them without impacting how the Site functions.
  • Functionality: We use session cookies to enhance the performance and functionality of the Site. For example, we track a user’s filters so that when the user has filtered the Portfolio page and clicks into a detail page (e.g., company description page), the back button takes the user back to the original filtered status instead of starting over. These cookies are not essential for using and navigating the Site. However, without these cookies, certain functionality may become unavailable. You can block or delete these cookies by changing the browser settings as explained under the “Your Choices” section below.
  • Analytics: The Site uses third-party analytics services, notably Leadfeeder and Google Analytics. These service providers use cookies to help the Site analyze how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by our third-party service providers. Our third-party service providers will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for website operators and for providing other services relating to website activity and internet usage. Our third-party service providers also may transfer this information to third parties where required to do so by law, or where such third parties process the information on behalf of our service providers.

Your Choices: You can prevent your data from being collected by Google Analytics on our Site by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser. For more information on Google Analytics privacy practices, read here.

Leadfeeder, collects the information described above pursuant to their privacy policy available at: https://www.leadfeeder.com/privacy/.

To block or delete cookies, or to withdraw your consent after accepting cookies, change the configuration of your browser to not accept cookies and delete any existing cookies. For more information on cookies and deletion of cookies, please visit: www.allaboutcookies.org.

Please note that if you limit the ability of the Site to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.

Do Not Track: The Site does not presently recognize and respond to “do not track” signals. Should this change in the future, we will inform you through an updated version of this Privacy Policy.

3. How We Use Your Information

We use your personal data for the following purposes or as otherwise described at the time of collection:

Communicating with you. It is in our legitimate business interests to use your personal data to respond to your requests and communicate with you about our activities, including to invite you to events we are hosting and fulfill your event registration request, send you announcements, updates, security alerts, support and administrative messages.

Improving, monitoring, personalizing, and protecting our Site. It is in our legitimate business interests to use your personal data to improve and keep our Site safe for our users, which includes:

  • understanding your needs and interests, and personalize your experience with the Site and our communications;
  • troubleshooting, testing and research and to keep our Site secure; and
  • investigating and protecting against fraudulent, harmful, unauthorized or illegal activity.

Direct marketing. We may send you direct marketing communications as permitted by law, including by email. You may opt-out of our marketing communications as described in the Opt-out of marketing communications section below. Except where consent is required, we undertake such marketing on the basis of our legitimate business interests. Where we seek your consent, you may withdraw your consent at any time.

Compliance and protection. We may use your personal data to comply with legal obligations, and it is in our legitimate business interests to use your personal data to defend us against legal claims or disputes, including to:

  • protect our, your or others' rights, privacy, safety or property (including by making and defending legal claims);
  • audit our internal processes for compliance with legal and contractual requirements and internal policies;
  • prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft; and
  • comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

4. How We Disclose Data

TA does not sell or share your personal data for targeted advertising purposes and has not done so for the 12 months prior to the effective date of this policy.

TA may disclose your personal data as follows:

  • To service providers, including analytics providers (e.g., Google Analytics, Leadfeeder), providers of hosting, cloud services and other information technology services providers, and event service providers;
  • To third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy;
  • If we believe it is necessary in order to investigate, prevent, or take action regarding inappropriate or illegal activities, fraud, or situations involving potential threats to the safety of any person or property;
  • If we believe it is necessary to investigate, prevent, or take action regarding abuse of the Site’s infrastructure or the Internet in general; and
  • To comply with legal obligations, and legal processes and procedures.

5. International Data Transfers

TA Associates Management, L.P. is based in the United States and the information collected through the Site will be stored on servers located in the United States, and the data may be transmitted to our service providers supporting our business operations (described above). The laws of the United States may not afford your information the same privacy rights as the country or jurisdiction in which you are located. When we engage in cross-border data transfers, we will ensure that relevant safeguards are in place to afford adequate protection for personal data and we will comply with applicable data protection laws, in particular by relying on an EU Commission or UK government adequacy decision or on contractual protections for the transfer of personal data. For more information, please contact us as set out in the "Contact Information" section below.

6. Data Subject Rights

Depending on your residency, you may have certain data subject rights. These rights vary by state and country, but they may include the right to:

  • access the personal data we hold about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format;
  • request we correct any inaccurate personal data we hold about you;
  • request we delete any personal data we hold about you;
  • restrict the processing of personal data we hold about you;
  • object to the processing of personal data we hold about you;
  • withdraw any consent you previously provided to us regarding the processing of your personal data at any time. We will apply your preferences going forward. This will not affect the lawfulness of the processing before you withdrew your consent.

If you wish to exercise any of these rights, please email privacyinquiry@ta.com or call us at 1-800-Venture. The rights described herein are not absolute and we reserve all of our rights available to us at law in this regard. Additionally, if we retain your personal data only in de-identified form, we will not attempt to re-identify your data in response to a data subject rights request.

If you make a request related to personal data we hold about you, we may ask for specific information from you to help us verify your identity. Depending on where you reside, you may be entitled to empower an “authorized agent” to submit requests on your behalf. If you make a request through an authorized agent, we will require written proof that the agent is authorized to act on your behalf. We will process your request within the time provided by applicable law. You are entitled to exercise the rights described above free from discrimination.

Depending on where you reside, such as if you reside in the European Economic Area or United Kingdom, you may have the right to complain to a data protection regulator where you live or work, or where you feel a violation has occurred. Click here to find your local supervisory authority.

7. Data Retention

We will keep your personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, for as long as we have a legitimate business need to do so, or as required by law (e.g., for tax, legal, accounting or other purposes), whichever is the longer.
To determine the appropriate retention period for your personal data, we will consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we use your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Children

The Site is not directed to children who are under the age of 18. TA does not knowingly collect personal data from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided personal data to TA through the Site, please contact us and we will endeavor to delete that information from our databases.

9. Job Applicants

If you apply for a job with us, TA will process your personal data in accordance with TA’s recruitment privacy notice that will be made available to you.

10. Security

We employ a number of technical, organizational and physical safeguards designed to protect the personal data we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal data.

11. Other Sites And Services

The Site may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions.

12. Notification of Changes

Because TA’s business will continue to evolve, our privacy policies and, consequently, this Privacy Policy may change from time to time and, therefore, we strongly encourage you to review this Privacy Policy regularly. We reserve the right to revise this Privacy Policy at any time and for any reason, without notice or obligation, by updating this posting, unless notice is required by the applicable law.

13. Contact Information

Questions about this Privacy Policy should be directed to privacyinquiry@ta.com.